We value our customers and are always happy to receive feedback. If you would like to let us know what you think of our products and services please submit a testimonial.

Click here to submit a testimonial
"RockIT have always responded very promptly...."
Carol McCarthy, Ystradowen

RockIT always responded very promptly to my calls, which is important to me as I often work from home. RockIT are able to explain problems or difficulties easily to people who are not computer literate in non-technical talk and are very willing to teach people their knowledge.

"RockIT are a lot more than you would expect from a computer company."
Sue Pickin, Cowbridge

What I like about RockIT is that they are able to solve any problem very quickly and efficiently. My son is an avid computer gamer and those who have bought new computer games know getting computer games that work with your system is sometimes a challenging task however, with RockIT, purchasing, installing and upgrading our system has been made very easy. RockIT are also very pleasant and their prices are always very reasonable and fair. RockIT are a lot more than you would expect from a computer company.

"RockIT are personal and always put their customers first."
Hilary Carney, Cowbridge

RockIT are personable and always put their customers first. As my husband has a fair knowledge of IT and deals with all my basic IT problems, I refer all my difficult problems to RockIT, which they always solve promptly and efficiently.

"A friend informed me that RockIT were reliable, friendly, trustworthy...."
Maria Thorne, Pontyclun

RockIT were recommended to me by a friend. They informed me that RockIT was reliable, friendly, trustworthy and not expensive. After using RockIT myself, I agree with my friend’s recommendation and have myself recommended them to my friends and family.

"RockIT are very patient with those who are not as computer literate!"
Jean Richards, Llantwit Major

I am always pleased with the service received from RockIT. I find RockIT to be very helpful and kind and more importantly, very patient with those who are not as computer literate!

"RockIT are flexible and honest."
Pat Nicholas, Brackla

RockIT are flexible and honest. They have always explained problems to me very clearly and have been very easy to understand.

"You can call RockIT and expect a prompt response which is very reasonably priced!"
James Teague, St Mary Church

"RockIT have always solved my problems and have the knowhow and expertise to help me with any of my computer tasks."
Iain Ross, Llanblethian

"RockIT have an ability to tackle any problem, and in all cases to solve them with a smile and in the most courteous manner."
Peter Francis, Cowbridge

"RockIT keep customers informed about costs to be incurred..."
Caroline Neudegg, St Hilary

RockIT are happy to fix/repair computers in their customer’s home which I know from experience is often rarely the case. RockIT keep their customers informed about costs to be incurred and can be easily contacted via telephone and e-mail.

"I recommended RockIT to all my friends..."
Paul Knoyle, St Nicholas

I loved RockIT’s promptness and easy manner. I have recommended RockIT to all my friends and family whom I know have used them as I received money off as a result.

"RockIT respond exceptionally quickly to calls..."
Mandy Meier, Craig Penllyn

I rate RockIT’s personal presentation as 10/10. They are always very smart and clean which is very important. RockIT respond exceptionally quickly to calls and keep customer’s up to date with the progress of jobs.

"I like everything about RockIT..."
Gordon Thomas, Dinas Powys

I like everything about RockIT especially including their friendly attitude and efficiency. RockIT are always quick, efficient and charge reasonably for a call out and even less when they use their remote internet tools.

"RockIT were able to fix my computer immediately via remote access."
Geraint Jones, Bridgend

RockIT were able to fix my computer immediately via remote access. After watching the remote access videos on RockIT’s website and getting connected I was very impressed as I could watch RockIT fix my computer whilst taking notes on how it was being repaired. As there is a lot of confidential data on my computer I was happy that the computer did not have to be taken away and that it was being repaired with me watching over it.

"I very much like the way RockIT explain things to me."
Jean Knight, Ystradowen

I have been very satisfied with the service that RockIT offer me. Every time I have needed them the same engineer has come out to me and has always been very quick and efficient in solving my problems. RockIT are local and I very much like the way in which they explain things to me. I hate technical babble as I don’t know where I am with it. RockIT use simple language to ensure I understand what the problem was and how I can avoid the problem coming back.

"RockIT made a series of recommendations that would enhance the performance of my machine."
Bill Gale, Bonvilston

RockIT’s attitude has always been one of can do. This I think is especially important given the very technical nature of the queries and problems they have to address. After contacting RockIT, they proceeded to explain how they could help. They then went on to discuss the basis of that help. They agreed the time frame in which they could respond and how long the fault resolution would take. They then clarified when it would be most convenient to call to view the machine. But far more importantly they stuck to the appointment time and overall time scales. After identifying what the likely problem was RockIT explained their charges structure. They outlined exactly what they would be doing so that I was always fully aware of the likely level of costs to be incurred. They speedily confirmed to me when the repairs were completed. In addition they made a series of recommendations that would enhance the performance of my machine. These were presented in such a way that I did not feel obliged to have the additional work carried out. Needless to say I followed their advice. In all respects I must say that RockIT act with a high degree of professionalism and evidently take client care very seriously.

"I have willingly referred RockIT’s services to everyone in my circle."
Peter Wain, Bonvilston

I am more than happy with the way that RockIT sorted out my problems with e-mail attachments arising from the installation of the easy share software. It may have been a simple task for RockIT but I have wasted trying to sort it out on my own. I am also very happy now to be able to use my DVD player on my PC for the first time once RockIT installed power DVD. I have willingly referred RockIT’s services to everyone in my circle.

"RockIT have a wide range of knowledge of computer systems..."
Dr Paul Knoyle, St Nicholas

RockIT have come out to me on numerous occasions and have undertaken several repairs and updates on my computer. I have purchased a new computer system from RockIT, which they constructed, based on my specification. I have been impressed by the professional manner in which they have managed my request for help. They are prompt in dealing with requests and are punctual. They have a wide knowledge of computer systems and have dealt with all my requests to my total satisfaction. The price I have paid for repairs and parts has been reasonable. The cost of my new computer system compared favourably with commercial outlets. I have recommended RockIT to several relatives and friends, at least 6, all of whom have been delighted with the excellent service they provide. In particular, for those like me, whose computer knowledge is limited, RockIT can explain matters simply, and are prepared to spend time resolving problems. RockIT always follow up, by telephone or in person when necessary, after a visit for servicing or installation which I think is excellent and reassuring. RockIT provides a professional service to their customers, with personality, enthusiasm and computing skills.

"RockIT visited our home and were extremely polite, well dressed and gave a professional appearance..."
Malcolm and Monica Porter, Cowbridge

RockIT was recommended to us by a Doctor friend as we were experiencing problems with our PC. Our initial request for assistance and advice was answered promptly and efficiently. RockIT visited our home and were extremely polite, well dressed and gave a professional appearance which immediately reassured us that we were dealing with a knowledgeable company who identified our needs. The various problems we had were quickly resolved and a requirement for new equipment was dealt with in an expeditious manner. We were not then abandoned as had happened with previous IT specialists but RockIT provided written as well as personal help and advice with telephone calls and home visits as a backup. The rates charged for their time and acquisitions of equipment were extremely competitive. At no time did we feel inadequate due to our limited IT knowledge and experience as they gave friendly and courteous advice.

"I will most definitely be referring any future problems I may have with my computer to RockIT."
Clara Leigh, Broadlands

I telephoned RockIT one Saturday morning when my computer had crashed resulting in me losing an essay which had to be completed the following Monday. They were very understanding and responded immediately, recovering the essay within minutes. As you can imagine I was very happy! RockIT also edited my computer’s settings so that in the event that my computer crashed again, I would not lose any documents. I was very impressed with the service I received from RockIT and as a result have passed on their details to all my friends and colleagues. I will most definitely be referring any future problems I may have with my computer to RockIT.

"RockIT dealt with my problem very promptly..."
Sarah Gibson, St Hilary

RockIT were very good and straightforward. They came out and dealt with my problem very promptly, and expalined what was wrong clearly and at an excellent value.

"I was very impressed with RockIT's response to our initial phone contact."
Geoff Mitchell, Bonvilston.

Excellent- I was impressed with RockIT's prompt response to our initial phone contact. Problem turned out to be minor- but was still dealt with sympathetically and professionally.

"RockIT injected some lift into my PC!"
John Williams, Ystradowen.

Good- RockIT came out to fix my computer very quickly and were able to speed things up and inject some life back into my pc!

"Everything was explained to my full satisfaction."
Gary Chambers, Corntown

Fantastic! Arrived as promised and everything was explained to my full satisfaction. I would recommend them to anyone.

"Exellent communication."
Amanda Drew, Ystradowen

Reliable, Courteous. Excellent communication. Highly recommendable.

"A quick and efficient service..."
Graham Davis, Cowbridge

Very good. A quick and efficient service giving satisfaction at reasonable cost.

"Great service!"
Dianne Davies, Porthcawl

Great service- will definately use this company again!

"I am very impressed with the way things are running now..."
Bob Ives, Ystradowen

Great! RockIT performed a system optimise on my laptop PC and installed more memory to bump up the speed. I'm very impressed with the way things are now running and would recommend this service to anyone who is experiencing a slow computer on startup and within Windows.

"Kept to appointment times."
David Thomas, Porthcawl

A very good service. RockIT kept to appointment times. I would definately use RockIT for any future work.

"Very helpful"
Peter Lowe, Cowbridge

Very very good. RockIT are very Helpful and very knowledgeable.

"A very quick pick up..."
Marina Rees, Cowbridge

Fantastic- A very quick pick-up of our sick laptop, and problem sorted! An excellent service.

"Excellent service, courteous manner"
Bob Hale, Porthcawl

Excellent, after several weeks of problems which were not sorted by my internet provider AOL, everything is now working fine. RockIT offer an excellent service with a courteous manner and are very professional.

"Excellent- prompt, reliable and efficient!"
Mark Reynolds, Bridgend

RockIT came out to fix our slow computer. We couldn't stand it any longer so initially called them for advice. I must say that they were excellent- prompt, reliable and efficient. RockIT offer an IT service we would most definately recommend to friends.

"RockIT were able to come out very quickly"
Eric Roberts, Colwinston

I was very pleased with the service received from RockIT. They re-installed my Windows XP very promptly so that I could get my PC to boot back into Windows. RockIT came out to my home very quickly and it amazed me how quickly the problems had been resolved!

"I would definately use RockIT again."
Paul Knight, Cowbridge

The gentleman who came out to my home (Rob Dance) was very well mannered, smartly dressed and very helpful. The problem I had with my computer was resolved very quickly. I would definately use RockIT again and most certainly recommend them to anyone who wants a fast an efficient service.

"RockIT were very fast to solve my computer problems"
Maurice Dwek, Cowbridge

RockIT were very efficient and very fast to solve my computer problems. I was having trouble accessing the internet and my computer was running very slow. RockIT were able to come out and perform a free computer healchckeck and provide solutions so I was able to carry on with my activities. It’s amazing how RockIT offer their Health Check Absolutely Free. After Scanning my Computer they printed a report highlighting the areas which needed attention! If you’re experiencing any problems I certainly recommend this service 5/5!

"RockIT were able to come out to my house in Porthcawl..."
Marjorie Maine, Porthcawl

Excellent! RockIT were able to come out to my house in Porthcawl and fix a few problems with my PC amd set my computer security for peace of mind.

"Very, very good..."
Judith Rees, North Cornelly

Very, very good. If needed, I will definately use RockIT again. I would recommend them to anyone with computer problems for an efficient speedy service!

"Excellent, as usual!"
Dr John Vafidis

RockIT repaired our computer as it had been running extremely slow. The service they provided was excellent and I would recommend RockIT to anyone I know.

"A pleasure to deal with."
Dr Steve Cooper, Ystradowen

Excellent! Thorough service. There was no pressure to purchase software or kit just an honest appraisal of the situation and advice on how to resolve it. RockIT were punctual, curteous, professional and informative. They are a pleasure to deal with. I would recommend RockIT to all my family and friends!

"RockIT dealt with all my problems very quickly"
Diane Duncan, Ystradowen

My experience with RockIT was very very good. They offer an attentive service and always replied to my calls and dealt with all my problems very quickly. I can't think of anything they could have done to improve the service as it was excellent.

"The advice given by RockIT was very relevant."
Steven Madeley, Cowbridge

The service provided by RockIT is very good. All the problems I had have been sorted out and the advice given to me was all relevant. I would recommend RockIT to anyone who wants a fast and efficient service!

"The Speed Difference is Unbelievable"
Jane Hoskins, Broadlands

RockIT were given the task of speeding up the family computer. After advising us on the possible options they performed a RockIT Optimise. I must say after using it for a for a few weeks now the speed difference is unbelievable. I wonder how we put up with it for so long!

"Prompt service..."
Catrin Howkins, Cowbridge

RockIT offer a good, prompt service. When I had a problem they arranged a visit as soon as possible and rectified all my problems. Following their visit they called me to confirm that the problem had not re-occured. Both of my computers are now working smoothly and im very happy!

"Professional..."
Eric Howson, Ystradowen

P- Professional P- Punctual P- Personable P- Polite

"RockIT have got it right!"
Howard Shepherd, Bridgend

RockIT offer a very good, prompt service and their prices are very reasonable. RockIT have got it right and I would recommend them to all my friends and family

"With RockIT nothing is too much trouble"
Julie Morgan, Ystradowen

I dealt with Robert Dance from RockIT who was very helpful and supportive. Nothing was too much trouble for him. RockIT called regularly for updates on the progress of my computer to ensure that none of the problems fixed had re-occured. I was very impressed.

"An excellent service!"
Reverend Norman Williams, Cowbridge

RockIT offer an excellent and very satisfactory service. If they continue with the same level of customer service I am sure all of their customers will be very happy.

"An execllent response time!"
Edward Lewis, Colwinston

RockIT have an excellent response time. Their technical knowledge is excellent and keeps my system running smoothly. I would recommend RockIT to all my family and friends.

"Very smart and well presented..."
Sue Zaslona, Ystradowen

Excellent. Very polite, on time and kept me informed. Very smart and well presented. All in all very professional service without costing the earth! Recommended to all my friends and family. RockIT are doing a great job, just carry on!

"Good follow up."
Anonymous, Llantwit Major

RockIT were very helpful when fixing my computer. They explained the problem in simple terms. Good Follow up.

"RockIT are a customer orientated company."
Trevor Edger, Broadlands

I found RockIT to be a very reliable, professional and customer orientated company. I would most definately recommend them to all my friends and family.

"RockIT offer good advice"
Keith May, Ystradowen

My experience with RockIT was excellent. They offer all their customers a very good service and it was much appericated. I cannot suggest any ways in which they could improve their service as it is excellent.

"Very professional and helpful."
Hal Hallett

RockIT Wwere very professional and helpful. Rob Dance came to my home and run a RockIT Optimise and installed an extra chip of memory. Our computer was running extremely slow and within a very short period of time RockIT worked their magic! A+!!

"Fast and reliable!"
Penny Wickenden, Broadlands

RockIT came out to look at both my home computer and laptop as they were running exremely slow. RockIT were very fast and reliable and now both computers are running like new. I am very satisfied with the service they gave me.

"RockIT offer excellent advice."
Trina Ace, Llandow

I called RockIT as I was experiencing problems with the CD drive of my computer. They rectified the problem very quickly and always arrived when stated. RockIT also gave me excellent advice regarding the security on my computer. I would recommend RockIT to all my friends and family and rate their service as 5/5!

"RockIT advised me in terms that I could understand."
Lyn Davies, Brackla

Rob Dance was very helpful and came to my home to investigate the problems I had with my PC. He advised me in terms that I understood. Rob has also advised me over the phone and made no charge for his advice or time. I will definately be recommending my friends and family and will be using RockIT in the future.

"Quick and efficient!"
Tom Price, Cowbridge

First class. RockIT turned up on time and were very pleasant and curteous. They were very quick and efficient and would definately recommend them to my friends and family.

"Straighforward Explanations!"
Michelle McPhail, Corntown

I called RockIT when I was having problems with the speed of my computer. They gave very straighforward explanations regarding the computer and were very punctual when attending my home. RockIT offer a great service.

"Problems solved efficiently!"
Linda and Luke Wendon, Cowbridge

Painless! It's lovely to finally have all the problems with the two of our computers solved so efficiently and well. Thank you! We enjoy using RockIT and will recommend them to all our family and friends.

"Quick diagnosis!"
Alan Carr, Colwinston

RockIT were referred to me by a friend and I called them when I was experiencing a problem with my computer. They were extremely helpful and gave a quick diagnosis of the severe problem with my computer. I would definately recommend them to anybody who is having problems with their computer like I was.

"I received a first class service"
Paula Jones, Port Talbot

I received a first class service. Rob was friendly and efficient and spoke in a user friendly language.

"Good, fast and very reliable..."
Tony Linton, Cowbridge

RockIT came out to repair our slow computer. They were good, fast and very reliable. They helped us in the areas needed and were friendly. The service provided was very effective.

"Speedy Service"
Tony Chadwick, Penllyn

RockIT set up some email accounts on our computer and repaired Windows start up errors. Their work was faultless and they provided an excellent speedy service. I would recommend RockIT to all of my friends and family.

"Always arrived at the agreed time"
Helen Sloan, Llysworney

Very helpful and able to answer all of our questions without using too much 'jargon'. Always arrived at the agreed time. Overall, an excellent company to deal with.

"Professional approach"
Kenneth Antony Broadbent, Colwinston

Prompt arrival. Professional approach. Reliable completion.

"A competitive price for a replacement computer..."
Craig Otley, Cowbridge

Thanks for your usual fast and efficient service. Restored my old PC to full and correct working order without loosing data or files. A competitve price for a replacement computer supplied and installed to my network at a resonable cost. Would be happy to recommend your services to anybody!

"RockIT are both reliable and efficient."
Valerie Harmer, Cowbridge

RockIT are both reliable and efficient. They have dealt with our PC problems swiftly and are always willing to go the extra mile to ensure satisfied customers. I would have no hesitation in recommending them to friends and business colleagues, and in fact am already doing so!

"Exemplary service..."
Huw Williams, Broadlands

Exemplary service, prompt, curteous and accurate. I would definately recommend RockIT to my friends and family!

"The follow up was almost immediate."
Margaret Harris, Cowbridge

Excellent, and when I had a further problem RockIT came out within a day. The follow up was almost immediate.

"A quick response following the phonecall."
Allan John Hampson, Troes

A quick response following the phonecall. Having carried out the initial survey of our computer the action taken was both decisive and solved all problems. Rob Dance was very pleasant and knew his business very well.

"RockIT were upfront with the available options..."
Gloria Burn, Brackla

RockIT came out to me very quickly following my call. They gave me good advice and were upfront with the available options, which I like very much. I would definately recommend them to my friends and family.

"A very prompt service..."
Emma Locke, Bridgend

A very prompt service. Laptop was checked and problem identified very quickly. Very friendly and helpful service. Would definately use this company again.

"Just the advice I needed..."
Jill Bonney, Cowbridge

Great! Just the advice I needed explained in a clear, simple way, prompt and reliable service.

"The diagnosis was quick and explained..."
Hywel Davies, Cowbridge

The diagnosis was quick and explained in a clear, understandable manner. The work was carried out quickly and efficiently at a very fair price. All communication has been prompt and jargon free.

"Fast Service..."
Stephen Johns, Porthcawl

RockIT provided a very good fast service with helpful useful ideas. I highly recommend RockIT to anyone who requires an efficient I.T Specialist.

"Very efficient..."
Marilyn Davis, Porthcawl

I recently bought a new computer without knowing much about Windows Vista. As I couldnt get to grips with the new software I called RockIT to help me down grade to Windows XP. RockIT were efficient and I would recommend them to all my friends and family.

"Everything was explained carefully."
Gerry Smith, Broadlands

Excellent. Everything was explained carefully. I have full confidence in the Company's represenative, Rob Dance.

"Rocket like service!"
Diane Bluck, Cowbridge

I called RockIT as I had a fault with my computer. The fault was fixed within hours. A very fast rocket like service. I would most definately recommend RockIT to my friends and family.

"Prompt service."
David Pattinson, Cowbridge

Prompt service. Came when agreed. Informative about computer problem. Very pleasant to deal with.

"Computer now working brill..."
Amanda Griffiths, Cowbridge

My computer is now working brill and it was fixed in no time at all. Rob Dance fixed my computer and he was extremely helpful and very friendly. I have recommended RockIT to my friends and family.

"Whole team have a competant and friendly manner"
Sian Saunders, Blackmill

RockIT always respond speedily and knowledgeably. The whole team has a competant and friendly manner. They are great! They provide a high standard of service.

"Did as required and more."
James Teague, Cowbridge

I contacted RockIT as I had a small glitch with my computer. The problem was resolved promptly and RockIT did as required and more. They were prompt, helpful, informative and obliging. I would recommend RockIT to all my friends and family.

"Quick service with no sales talk."
Raymond Johnson, Pencoed

Very good. Did a good job and arrived on time. Polite and friendly. Quick service with no sales talk which is what I like. I would most definately use RockIT again for problems and advice.

"Clear explanation of problem."
Louise Edwards, Wick

RockIT provided an excellent prompt service. They gave me a very clear explanation of the problem with my computer and resolved the problem very quickly. I have recommended RockIT to all my friends and family.

"I will be using RockIT again."
Julia Keates, Cowbridge

RockIT provided me with an excellent service and were very efficient. I would definately be using them again. It is nice to a good back up. Thank you.

"Highly recommended!"
Laura Manley, Ystradowen

Fantastic efficient service. Highly recommended! I would rate RockIT as 5/5!

"Things are now running a lot quicker! "
Gordon Childs, Bridgend

RockIT run their optimise service to help speed up my computer. They provided an excellent service and now things are running a lot quicker!

"Very quickly they got us connected."
Kay Meade, Llanblethian

We were having terrible problems with our wireless internet connection and after using a few other IT companies who could not resolve the problem we came across RockIT. very quickly they got us connected. Very good service!

"First Class Service..."
Paul Burdon, Broadlands

RockIT offer a first class service and any problems we threw at them they resolved quickly and in a friendly manner.

"Fixed our virus problems very fast."
Anja Evans, Broadlands

RockIT are very pleasant and knowledgable. They fixed our virus problems very fast. I will recommend them to all my friends and colleagues.

"Speedy service."
Colin Wilson, Pencoed

RockIT repaired the issues with my computer very quickly and I am very pleased. They give excellent advice and a speedy service!

"Very reliable.."
Rita Williams, Bridgend

RockIT provided me with an excellent service. They were very reliable and prompt.

"The service I received puts RockIT in a different league compared to other IT specialists I have used in the past"
Pat Warren, Cowbridge

I first contacted RockIT, having been given their details by two very happy customers of theirs. After I had spoken with Rob Dance, Managing Director, things happened very fast! Within hours one of my computers was back up and running. The other was taken away and I was kept informed at all atages of the progress. Both computers are now operating as new. RockIT's prices are extremely fair and competitive, together with the service I received puts them in a different league compared to other IT specialists I have used in the past. It is refreshing to find, in this day in age, such a company dedicated to giving a service which is second to none, and I would not hesitate to recommend them to nay business or domestic user, in fact I will.

"I received my laptop back within 24 hours."
Kate Evans, Bridgend

Very good. Provided a lot of useful helpful information. I received my laptop back repaired within 24 hours and I am very happy. Very good service. Also phoned to confirm appointment.

"Great turnaround time!"
Robert Brown, Llantwit Major

RockIT provided an excellent quality service with a great turnaround time.

"Great turn around time..."
Rob Brown, Llantwit Major

RockIT provided me with an excellent service. Great turn around time and quality.

"First Class..."
Mr Bill Kirwan, Llantwit Major

RockIT provided a first class friendly service. I am very satisfied and would strongly recommend RockIT.

"Extremely informative..."
Dennis Cypher

Our computer was running slow so we had RockIT to troubleshoot. They were very good and extremely informative. We now know what was causing the problem and things are running much much better.

"Costs upfront to let you decide...."
*Eric Hillier, Bridgend

Does exactly what it says on the tin. Efficient, effective and straightforward. Information and costs upfront to let you decide and helpful and personable to deal with.

"Have already told relatives..."
Eric Prescott, Broadlands, Bridgend

Very very good, very pleasant, good communication skills and customer relations. Would and have already told my relatives about RockIT. Will definately be using them again. Many thanks.

"Cruicial for anyone who works from home..."
Mary Crandon, Llangan

As usual- excellent. Provided a very prompt, successful service. Crucial for anyone who works from home to have problems sorted in-house at the drop of a hat.

"Quic Response..."
Andrew Baker, Pontyclun

Excellent- Quick response to our initial calls, work done quickly and efficiently.

"Very useful advice..."
Delyth Hughes

Fast, efficient and very helpful. Friendly and knowledgable- gave very useful advice and ensured that I fully understood everything.

"PC returned within 24 hours..."
Kate Hanigan, Llantwit Major

Excellent service. Very efficient, helpful, polite, quickly done and my PC was returned all fixed within 24 hours.

"I was kept informed throughout..."
Christine Baxter, Bridgend

Excellent, friendly, prompt service. I was kept informed throughout as to progress and costs. I would recommend RockIT to all my friends and family.

"Would recommend to anyone."
Rhiannon Dodd, Bridgend

We found the service really friendly and efficient and would recommend it to anyone.

"Spoke in an easy to understand language."
Louise Moseley, Cowbridge

Excellent. Very friendly, attentive and spoke in a very easy to understand language.

"Quick and efficient!"
Alyn and Andrea Davies, Bridgend

Very good, professional, curteous, quick and efficient. Can't think of anyway they could improve their service.

"Sensible pricing."
Malcolm and Nikki Edwards, Bonvilston

Excellent personal, friendly and efficient service. Fully informed of work that needed to be done and the cost involved. Very sensible pricing.

"The service they provided was excellent."
Alistair Cook, Pontyclun

I was informed about RockIT by a friend and decided to contact them as I was experiencing problems with my computer. The service they provided was excellent- quick turnaround and very helpful advice.

"Great Customer Service..."
Darren Mountjoy, Bridgend

Excellent! My computers motherboard was broken and all the parts are now fixed. Great customer service. I am really happy!

"Extremely Curteous"
Romeo Tambini, Bridgend

Extremely curteous. Knowledgeable and very patient with older people whose memory and reflexes are way past their best!

"No confusing jargon!"
Daniel Lyddon, Broadlands, Bridgend

A-class service- very knowledgeable and very patient!! Easy to talk to and very easy to understand- no confusing jargon!

"I'm very pleased with my computer's performance after RockIT's attention."
Eirlys Jones, Peterston Super Ely

Good- In spite of a difficulty (totally unexpected) with my keyboard, I'm very pleased with my computers performance after RockIT's attention. Rob Dance has been very good explaining everything and has enlightened me with regards to my electronic photo frame.

"Will definately use RockIT agaian!"
Alison Elliot, Bridgend

RockIT are very efficient, friendly and professional. I have recommended them to all my friends and family and will definately use them again!

"Very good service..."
Lindsay Roberts, Cowbridge

Very good service. I would certainly recommend them to everyone I know.

"Everything I asked for was completed... and more!"
Hywel Richards, Broadlands, Bridgend

Excellent. Everything I asked for was completed...and more very quickly. RockIT are very reliable and experienced. Thanks!

"Our PC is much quicker now!"
Antony Cook, Bridgend

Excellent, everything they did was great and our PC is much quicker now. I can't find fault with them!

"I have worked with RockIT for about 4 years..."
Alun Evans, Cowbridge

RockIT offer an excellent service. I have worked with RockIT for about 4 years now. The great service I received this week has been apparent every time we have used them.

"1st Rate Service!"
Sandra Larcombe, Bridgend

Brilliant- 1st rate service. Two computer problems were solved and the whole process was very pleasurable.

"Our PC was repaired within 24 hours!"
Jane Thomas, Bridgend

I rang RockIT when we had problems with my sons laptop. The service we had was just great. The engineer came out when he said he would. He also brought the laptop back when he said he would. Everything was done so well. We then asked RockIT to repair another laptop and it was repaired within 24 hours! Very speedy!

"Very good experience all round..."
Rachel Lewis, Peterston Super Ely

Very good experience all around- Efficient, quick, experienced, polite and friendly. Nothing was too much trouble. Good advice, excellent service! 10/10

"I am passing their name around as we speak!"
Colin Jones, Cowbridge

Excellent and very professional service. RockIT are quick, reliable and very friendly. I am passing their details on as we speak!

"We found Rob and his team very helpful..."
Beryl Williams, Bridgend

We found Rob and his team very helpful. They sorted out the problems with my computer extremely fast and efficiently. The after care service was excellent. I will be recommending them to all my friends and family.

"They were very understanding...HEADLINE"
Margaret Matthews, Bridgend

I telephoned RockIT and spoke to Robert Dance about the problem with my computer. They were extremely understanding and very promptly came to my home and resolved the problem. Excellent service from beginning to end!

"Highly qualified!"
Bryn Havard, Cowbridge

I found Rob Dance from RockIT to be very very efficient. He was very easy to get on with and was able to explain what he had done to resolve the problem with my computer in a non-technical manner. He is obviously highly qualified.

"They were at my home repairing my computer the following day!"
Irene Lewis, Bridgend

I phoned RockIT and they were at my home repairing my computer the following day. Very speedy service which was excellent throughout. I will definately be using RockIT again.

"Painless experience for someone who is not very computer literate!"
Suzanne Good, Troes

Very prompt service. It was a painless experience for someone who is not very computer literate like myself! I think their work is outstanding!

"Wouldn't hesitate to use RockIT again..."
Keith Richards, Bridgend

Excellent, very helpful and extremely professional. I wouldn't hesiate to use RockIT again and recommend them to others.

"The explanations involved were a great inspiration to future use of my computer..."
Dave Ellis, Bridgend

This has been a highly professional and friendly service. The explanations involved were a great inspiration to future use of my computer. I cannot fault the service I received and I know that I can contact RockIT in the future if needed.

"Gave a clear explanation of the problem..."
Jan Holmes, Bridgend

This is the second time I have used RockIT and both times they have been very helpful and given clear explanation of the problem which I could understand. A very quick efficient service. Thank you.

"24hr turnaround on fix!"
Christopher Richards

Excellent! RockIT were very quick to respond to my initial call out. 24hr turnaround on fix. I would highly recommend RockIT.

"I gained much information."
Christina Sayers, Llantwit Major

The service I received was very good and extremely useful. I gained much information. RockIT were very prompt and I was very pleased with the service I received.

"They made it work!!"
Irena Wasilewsha, Cowbridge

I called RockIT as my computer would not boot into Windows. They were very reassuring and within a few days my computer was working as it should be. The service I received was very prompt and efficient. And more importantly, they made it work!!!

"Fast, efficient service!"
Chris Harris, Cowbridge

I was very happy with the service I received from Rockit. It was a fast and efficient service. Thank you. I dont think they could improve on anything as the company is great!

"RockIT did everything I could wish for..."
Ann Smith, Bridgend

Excellent service. RockIT did everything I could wish for; quick response and repair, sound advice and friendly helpful attitude.

"We have peace of mind that they are fully protected against internet groggles."
Peter Lynes, Bridgend

Very good, excellent service. Both our PC's are working much better now and we have the peace of mind that they are fully protected against internet groggles.

"I am very happy with the repair work..."
Alun Austin, Cowbridge

Marvelous service. I'm very happy with the repair work and would certainly recommend RockIT to everyone I know.

"RockIT exceeded my expectations on all levels!"
Keith Williams, Bridgend

Very good, fast and reliable service. RockIT exceeded my expectations on all levels.

"They have just got it right."
Carolyn Hayward, Bridgend

RockIT provided an excellent service, they have just got it right. Everything is just working perfectly and I'm very pleased. Thanks.

"Very prompt response to my call."
Molly Ranger, Cowbridge

I'm really happy with the service I received. RockIT were very good and very prompt to respond to my call.

"Fast, efficient service..."
Hywel Thomas, Peterston Super Ely, Cardiff

RockIT gave me a fast efficient service in a pleasant and confidence building manner. If I have any further problems with my computer I will definately be using RockIT again!

"Exceeded expectations."
Christine McKendrick, Pencoed

A "Silver Surfer's" answer to all your IT problems with home visits a bonus. Excellent, fast, efficient and courteous service. Exceeded expectations. No hard sell but good sound honest advice given. My computer is better than ever. Would have no hesitation in using RockIT again or recommending RockIT to anyone.

"No techno jargon used..."
Carol McCarthy, Ystradowen, Cowbridge

Service received was very prompt, no techno jargon used, the explaination was plain and simple. The engineer was a very pleasant young man who reasures you that problems that seem insumountable can be sorted.

"Speedy service!"
Mike Tanner, Bonvilston

A very speedy and efficent service. I would most definately use RockIT again and would rate them as 5/5!!!

"Professional approach!"
Mike Wilcock, Llanblethian

Professional approach. Good and fair advice without being too technical. System collected and returned within 24 hrs as promised. All updates explained. I would recommend RockIT as the most convenient way to get service at home without the hassle.

"They explained things in a very simple way..."
Marion Shenston,Bridgend

Excellent. A very professional job. They explained things in a very simple way and recommended the best solution. The work was done promptly and efficently. I would certinaly recommend RockIT to anyone. Many thanks!

"The response was first class."
David Jones, Ystradowen

The response to my request to improve "slow booting up" was first class. I would have no hesitation in recommending this company to others.

"Would definately use them again!"
Alison Elliot, Bridgend

RockIT are very efficient, friendly and professional. I would definately use them again and will be recommending them to all my friends and family.

"Everything explained very well."
Sam Coombs, Cowbridge

I received a fantastic service. They explained everything very well. I am very pleased with the service I recieved and I would recommend them anyday!

"I was kept informed of what was happening!"
Gareth Loosmore, Bridgend

After my initial call to RockIT my computer was picked up and dropped off within 24 hours. I was kept informed throughout of the progress of the repair of my computer. Overall the service I received was excellent!

"Very affordable."
Margaret Buckland, Bridgend

RockIT are absolutely brilliant!! The service they offer is outstanding and is also very affordable.

"The advice and help was excellent."
Gerald James, Bridgend

I called RockIT when I had problems with my computer. They were very prompt and the advice and help they gave me was excellent. I would not hesitate to use them again.

"Very helpful."
Josie Weston, Cowbridge

Excellent service. I was very pleased with my computer after RockIT had been to my home. They were very polite and helpful and got my computer working again within no time!

"Very fast..."
David Taylor, Bridgend

My experience with RockIT was excellent. They were very fast, efficient and friendly. They were very knowledgeable and more than capable of fixing the problem with my computer.

"Quick response..."
Dawn Pritchard, Cowbridge

RockIT responded very quickly to my initial call and within 24 hours my computer was running like it should be. RockIT were very professional and I have recommended them to all my friends.

"Extremely helpful..."
Anthea Pryer, Llantwit Major

I purchased a new computer from RockIT as it was not cost effective for them to repair my old computer. The price was very competitive and in addition RockIT installed the computer for me in my home. I am very pleased with the computer and the service I received from RockIT. They are really good and extremely helpful.

"Very Good"
Paul Hyder, Bridgend

"I would recommend the data transfer service..."
Guy Thomas, Bridgend

I bought a new laptop from RockIT as my old laptop was beyond repair. They transfered all the data on my old laptop (pictures, music, word files etc) to my new one and I must say they did an excellent job. I would recommend this service to anyone who is considering buying a new laptop/ computer.

"My computer is now running great and how it should be!"
Jonathan Case, Cowbridge

I contacted RockIT as my computer was running very slow. After RockIT had performed their 'Optimise' service on my computer it was running great and like it should be!!

"Very good service!"
Ken Richards, Brackla

RockIT were excellent when I called them regarding a problem with my computer. They were very professional and dealt with my problem in a very efficient way. They went out of their way to keep me updated regarding the PC which I thought was great! Thanks you!

"Great service!"
Wayne Cooper, Bridgend

Great service! RockIT were very polite and reliable!

"Excellent!"
Gary Morgan, Brackla

Very good prompt service. Excellent!

"Excellent"
Ms. Eve James, St Brides Major

"Helpful and courteous."
Richard Daniels, Cowbridge

Excellent service. Professional, helpful and courteous.

"Very quick repair."
Antony Goodfellow, Bridgend

RockIT reponsded very quickly to my call. Very quick repair. Thank you.

"Thorough service"
Karen Morris, Bridgend

A very prompt and thorough service.

"Excellent experience!"
Jim Evans, Bridgend

I purchased a desktop PC and internet security from RockIT. They set everything up for me in my home and all I had to do was switch it on and I was away! An excellent overall experience, thank you!

"Good advice."
John Vigar, Bridgend

Excellent service. RockIT gave me some very good advice. A very satisfactory result. Thanks!

"A speedy service."
Andrew Chinn, Bridgend

Most satisfactory. A speedy efficient service. Would not hesitate to use RockIT again.

"Will definately recommend"
Colin Shelton, Ystradowen

Service prompt and very good. Will definatly recommend and will be using your services again, thanks!

"Everything explained to me in simple terms."
Pam Sacchi, Bridgend

The service I receved was excellent. RockIT were quick to have a look at my computer and able to pinpoint the exact cause and repair and redeliver my computer back to me as quick as they could. I was informed about the price and had everything explained to me in simple terms. The service was very professional. I was very pleased with the service and expertise of staff and I would recommend you and use your company again.

"Really Pleased with the service!"
Gemma Davies, Abercynon

Really pleased with the service! RockIT sorted the problem with my emails being blocked and very quickly organised my emails to go through their server, stopping them from showing as my sky address. Thanks.

"Easy to understand."
Debra Morris, Bridgend

Very pleasurable, efficient, very quick and easy to understand.

"Engineer called on time..."
David Broughton, Bridgend

The Engineer called on time and was most helpful. He offered me comprehensive advice so that I was able to get back online the same day with no difficulties. I would have no hesitation in contacting RockIT again in the event of me having computer problems in the future.

"I appreciated the prompt service."
Jane Evans, Llandaff, Cardiff

I appreciated the prompt service. I also appreciated the efficient way that several queries were sorted out. I found everyone at RockIT very polite and extremely helpful.

"I will call on RockIT's services again."
Thomas Miles, Bridgend

I appreciated the prompt service. I also appreciated the efficient way that several queries were sorted out. I found everyone at RockIT very polite and extremely helpful.

"RockIT performed a very professional service..."
Mike Higgins, Cowbridge

RockIT performed a very professional service with the work being carried out exactly as specified and most importantly arriving promptly at the appointed times. The turnaround on the repairs and rebuilds was very impressive with both units returned within 24hrs. The engineer was very polite and willing to share information and tips to help me with my IT operation.

"They carried out a thorough job."
Stephen Bowen, Bridgend

RockIT were very professional, polite and curteous. They advised me fully on what needed doing to my PC and carried out a thorough job.

"Very knowledgeable..."
Trevor Whiting, Cowbridge

A very knowledgeable and swift service that inspires great knowledge!

"Their work was of a high standard.."
Paul O'Brien, Bridgend

My first experience with RockIT has been an excellent one. They were very quick to respond, solved the problem, and their work was of a very high standard. I would definately use and recommend this company.

"The Engineer was very punctual..."
Steve Skelding, Cowbridge

Ansolutely first rate service, no problem too small. The Engineer was very puntual and flexiable. I would strongly recmmend them to my personal or business customers.

"Seen within hours of phonecall."
Deborah Devonshire, Llanharan

Very prompt service, seen within hours of phone call. Work carried out within 24hrs. Staff polite and professional and able to answer all my queries. I wouldn't hesitate to use them again and would highly recommend the service.

"They were the only company that followed up on my initial enquiry."
David Watkins, Treforest

I have to be honest, RockIT exceeded all expectations and were professional and courteous at all times. I chose RockIT because they were the only company who followed up my origianl enquiry. I would also like to compliment them on the standard of workmanship and the level of expertise they have.

"I liked the free home consultation..."
Tudor Davies, Bridgend

I liked the free home consultation to establish any faults. The response was very quick and the repair service efficient and reasonably priced. Thanks for sorting out my problems.

"We will be back again!"
Claire Bloxsome, Bridgend

Thankyou very much RockIT. Quick service, quick response. We will be back again!

"Fantastic service..."
Christian Phillips, Porthcawl

Fantastic service, what you promised you delivered and at the same time good advice for future computing. Thanks!

"The service was fantastic..."
Suzanne Clemett, Porthcawl

The service was fantastic, quick and easy. We were very happy and grateful for what you did for us. Thank you. Suzanne.

Click here to submit a testimonial

Get 10% off your next service. Click here for more information.
Click here to contact us
Click here to view our testimonials