I would most certainly recommend RockIT to any business as they are extremely quick to respond and their work is always of a very high standard.

IT is a integral part of our business and RockIT helped us to resolve problems quickly and prevented future problems from arising.

RockIT’s prices are extremely reasonable and I very much like their monthly offers, especially the discounts following referrals to other businesses.

As a Business Coach I have dealt with many other IT companies and I can without a doubt confirm RockIT have the technical knowledge and business acumen to help drive a business forward.

They are a customer centric, young and fresh IT company who have always responded to my demands very efficiently and effectively.

If you need an IT company that does what you want when you want it, RockIT are the company!

I have used RockIT quite a few times now and every time they have been very quick to respond and attend. RockIT have been there for us when we have had the occasional ‘blip’ and being a doctors surgery we need our computer systems for everything we do. Having a IT company like RockIT who responds quickly is essential to us.

As an architect, our computers are an essential part of our business. RockIT have always responded immediately and always understood the importance of resolving problems the quickest way. On one occasion RockIT have had no option but take one of our computers away to be repaired. However they were excellent in keeping us updated with the repair by telephoning us every few hours. In addition RockIT have helped us to source enhancements helping us take the business forward. I would never use any other IT specialist other than RockIT and thanks them for the work they have successfully completed in the past.

We first contacted RockIT when we realised that the problems we were experiencing with our computer were beyond our abilities. We had very quickly arranged a suitable day for a visit which was very easy and trouble free. RockIT are courteous without fail, despite the fact that some of the questions that we might ask are perhaps somewhat trivial and uninformed in nature. They always do as promised, whether it is to ring to keep us updated on an problem, collect or return the equipment or to deliver software. They are also extremely conscientious, never allowing a problem to get the better of them. We are particularly impressed by RockIT’s ‘after sales service’. They have always contacted us a short while after returning our equipment to check that all was well. They provide a comprehensive breakdown of the work carried out on the computer including advice, in our case, on how to use a new operating system. The price structure is competitive, bearing in mind that they collect, deliver and re-connect. This is such a benefit for people who do not have the time or knowledge to do this themselves. This certainly makes all the difference for us. RockIT are professional in their attitude, in practice and in every aspect of their after-sales support. RockIT are known to among other businesses since we recommended that they should contact them when they experience computer problems. We would only have done this if we were pleased with the service that they had provided us. Such is the case.

RockIT are local, quick, knowledgeable, honest and reliable.

RockIT have always shown a very courteous manner and helpful attitude in the dealings I have had with them. They patiently explain technical issues in a way that is meaningful and with a high degree of patience and tolerance.

The quality of service I have received from RockIT is of the highest order. They always make follow up calls by telephone for work they have undertaken to ensure performance is satisfactory and they complete work with a minimum of fuss and disruption to my business.

RockIT’s punctuality is exceptional, phoning to keep the appointment and advising if the engineer is likely to be delayed. Their availability and support at times of crisis (when system is unavailable) is second to none. Their customer service ethos is to place customer’s needs as their highest priority. RockIT’s charges and pricing are very reasonable given the work they undertake and I feel their service represents excellent value for money. I have had no issues with the quality of replacement parts they supply as I believe they understand the value of reliability of performance and hence the quality to users such as myself.

My overall impression of RockIT is that they are a highly dependable and professional organisation driving by Robert Dance’s personal values of quality service and value for money. I have no hesitation recommending them to my neighbours and friends who expressed similar views to my own. Overall I am highly satisfied with RockIT and the services they have delivered to me.

We have been extremely impressed by the quality of service we have received from RockIT. They show a professional, friendly and customer centered attitude. They have been consistently punctual and if likely to be delayed always informed us, I feel completely confident that when they say they will do something - they do it!

We have also been impressed not only by the quality of RockIT’s work but also by the competitive rates charged.

I can without hesitation confirm that we have always been impressed by RockIT’s work ethos. They are an example to others of how to attract and perhaps more importantly keep customers in a highly competitive market place.

RockIT are important to the efficient and effective running of our business.

Once we had spoken with Robert Dance from RockIT everything happened so fast! Within hours our computers were back up and running with more help and advice than we had expected. RockIT’s prices beat all the other IT specialists we have used in the past and although the prices are the best in the area, the service they offer is in a different league to other IT specialists. RockIT have really helped our Business and we would most certainly recommend them to other businesses.

We called RockIT with the intention of speeding up our main computer. The computer is very important to us as it is the main computer we use for our accounts and placing orders etc. RockIT provided a very quick service and were very helpful giving 'jargon free' advice which we required.

After calling RockIT with a faulty laptop their response was excellent and the clarity and communication was brilliant. They were always friendly and extremely helpful. We will most definately be using RockIT when we experience any future I.T problems.

Responded quickly to our call. Very professional. RockIT solved the problem with our computer very efficiently and with confidence. They explained in 'lay person' terms exactly what had gone wrong.