If you are a journalist who would like to know more about RockIT, please contact:

Rob Dance
Marketing Department

Phone: 0844 272 2288
E-mail: media@rockitspecialists.com

You can also access previous press releases and company information via the menu on the left.

Key Performance Statistics for 2011

• In 2011, our average response time to technical support requests was 22.7 seconds. This is 634 times faster this the industry average
• In 2011, 84.3% of problems were identified by our 24hr PROACTIVE Network Monitoring and resolved before the employee experienced the problem or even realised it existed
• In 2011, our current client’s downtime was an average of 1.19 minutes per month. This is 101.2 times less than the industry average
• In 2011, 33.7% of technical support requests required to work with other technology vendors and third party companies. Unlike our competitors who would profit from this work, this is always included in your fixed monthly fee
• In 2011 we reduced our current clients IT costs by a staggering 79% in the first year. We have a very unique method of establishing the Cost Savings which could be achieved and would be delighted to provide you with this information to you at no cost or obligation.