General terms and conditions

This site is owned and operated by RockIT Specialists Limited ("RockIT", "we" or "us"). Registered Office: White Wisp, Craig Penllyn, Cowbridge, South Glamorgan, CF71 7RT. Registered number 06583990. Vat No: 933 8265 07. If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please Contact Us.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to RockIT. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited. You may not modify, distribute or re-post something on this website without the permission of RockIT.

Accuracy of content

RockIT has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. Most of our prices in the business section of the website are excluding VAT however , this will be indicated . RockIT shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected by us or submitted on our website. On some pages, you can make requests and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when requesting a newsletter, other information or placing an order only to complete that task. We do not share this information with outside parties except to the extent necessary to complete that task.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website or during the process of completing a work order will be used for this purpose unless you specifically request otherwise.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website or service is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online or during the process of completing a work order, and maintain, by putting your request in writing. We may ask for a statutory minimum fee to cover the costs of retrieving this information. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 01656 767 222 or Contact Us.