At RockIT, we are not happy unless our clients are happy. That’s why we offer our ZERO RISK IT Support Guarantee. This guarantee allows our clients to use our services and be 100% happy with what we do – or get your money back! Our Free Stuff subscriptions and Discount Vouchers are just part of our commitment to our ZERO RISK guarantee. Our guarantee in full:
- If you are not completely satisfied with any work we carry out then we won’t charge you a penny.
- We offer fixed price quotations on all projects. There will be no surprises or hidden fees.
- You will only have to pay once. In the unlikely event we have to return to repair the same problem you won’t have to pay.
- If we specify, procure or install hardware or software for you and it doesn’t do the job we said it would, we’ll put it right free of charge, no matter what it takes.
- We're fully accredited by the leading bodies for IT in the United Kingdom so you can be sure you're getting the best advice.
- We don't charge to troubleshoot problems and there's no callout fee so you don't pay if it's not cost effective to repair or you just decide it's not what you want.
- We offer a fully labour warranty should any problem reoccur and a minimum of one year on any hardware we provide
- You get to test drive our IT Support Services with our FREE Health Check and money off vouchers.
These Zero Risk guarantees are especially important when you realise that no other IT support company offers guarantees as powerful as these.
We challenge you to find another IT Support company that is so clear and up-front about the guarantees they offer you – most don’t offer any guarantee at all.
If you would like to discuss your requirements without cost or obligation please give us a call on 01656 767 222 or click here to chat to us over the internet.
