Calls & Lines

RockIT understands how important good communication is in a successful business and offers a wide range of fixed line and call packages.

Phone Lines

RockIT can provide your business with a range of lines including Analogue, ISDN2 and ISDN30. We can either transfer your existing lines from your current supplier or install new lines using our dedicated telecoms team.

With hundreds of lines being transferred to RockIT every week the process is simple and seamless taking around 10 days from request to completion your service will continue uninterrupted with no physical change to lines or telephone numbers.

Benefits:

• Save 36% on line rental compared to BT
• Keep your existing phone line and number
• Quick, free and easy transfer process
• Managed by RockIT Certified Telecoms Team and SLA

Cheaper Calls

Whatever type of business you are, small or large; your phone bill can represent a significant ongoing cost on your bottom line.  Unnecessary call charges are a cost you should not ignore.  It is easier than you think to reduce the cost and find valuable improvements in efficiency at the same time.

We will never be beaten on Price.  That’s a guarantee. If any other Telecoms service provider offers you a better phone tariff, we will beat it. This will guarantee that you are always on the lowest tariff possible.

Benefits:

• Guaranteed cheapest deal
• Keep the same line and number
• Quick, free and easy transfer process
• New line installation available
• Capped UK, Mobile and International calls
• Managed by RockIT Certified Telecoms Team and SLA

Golden Numbers

It's a fact of business: the easier your business phone number is to remember, the more likely customers are to call you. Even more so if you use 0845 numbers, 0844 numbers, 0800 Freephone numbers or extra-memorable alpha dial numbers in your advertising and promotion. RockIT are the specialists for 'golden' 0845 numbers, 0844 numbers and 0800 Freephone numbers - with over a million business numbers to choose from.

Benefits:

• You choose your business phone number
• No ongoing charges just one simple setup fee
• Make your business look more professional
• Non-geographic, hiding the location of your business
• We guarantee to have all 0845 numbers , 0844 numbers , and 0800 numbers connected and working within 24 hours (Monday to Friday).
• Managed by RockIT Certified Telecoms Team and SLA

FREE Call Logging

RockIT’s FREE call logging service is available on all of our call packages. Call logging is the process of collecting phone call data, analysing this data, and then reporting on telephone network costs, performance, capacity and quality of service.

Benefits:

• Cost control features enable you to identify the cost of calls, cost of lines, costs by department or individual extension and allows you to eliminate unused lines, extensions and other cost services
• Monitor how you are performing including how long it is taking individuals or departments to answer phone calls, average duration of calls, duration ‘On-Hold’ etc.
• Monitor capacity so see where your phone system is being over utilised to show where extra capacity is required or where cost savings can be achieved
• Provides easy to read reports to help monitor and improve system performance
• Helps with budgeting and helps to forecast telecom system and call package growth

Additional Services

RockIT provide a number of other business critical services including:

• ISDN DDI Redirect
• Call Redirection Services
• Emergency Divert
• Remote Call Forward
• Ceased Number Intercept
• Virtual or Ghost numbers
• Hosted VOIP Solutions
• Voicemail Solutions
• Ad Tracing Services
• Fax to Email
• Email to Fax