Why RockIT?

Manufacturing

At the click of a mouse RockIT are able to remotely fix our problems. Their remote monitoring solution saves us a huge amount of time and money. We’re often being told about the proactive tickets they have resolved. Our previous provider was nothing like this and this is why our systems were always out of action and affecting productivity.

Profile

Operating in Newport, Preston and Dartford, this client manufactures and distributes flooring to some of the world's best known companies.

Issues

As their workload increased, this client needed to rethink their network. They commissioned RockIT to take care of the process for them. This client needed support for their infrastructure and consultancy on how to expand their network to suit their demanding business needs.

Solution

Historically, this client had worked using basic IT systems and was working without the control over their data that they wanted. By designing the network according to their needs and adding a server, they now have the storage that they require with the accessibility options that they have to have in order to support their client's requests and needs. As part of their continued expansion, we moved their IT infrastructure to their new offices. As a result of this, we were asked to develop the network capability to enable people to work from home when required - a useful tool to support the workers with young families and also those who are keen to access their emails over the weekend!

For more information on these services please click the links below:

Benefits to the Client

  • Developing the IT network to cope with an increased workload
  • Mission critical IT network and equipment relocation service for peace of mind over full system functionality
  • Mobile Office and working from home solutions for cost saving, increased productivity, and reducing absenteeism of employees.
  • Unlimited Remote and Onsite Support and Monitoring with RockIT Support+

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