In addition to our own industry leading solutions, RockIT provides a comprehensive range of products and services from partners whom we have identified as being leaders in their area of technical expertise. RockIT remains an independent consultant, and only recommends the best solution for each client's individual needs. We assess new technology as it becomes available, and only recommend products or services that have passed our rigorous assessment process.
Our staff are formally accredited and trained, ensuring that they are fully equipped with the skills they need to implement and support the technologies of each of our partners. RockIT has privileged access to the support teams of many of our partners, enabling us to escalate and resolve problems quickly on behalf of our clients.
The Professional Computing Association is a leading regulatory body for IT professionals and our industry association. As a Fellow, RockIT and its employees agree to operate within the Code of Practice to maintain the highest standards in all our work. Developed along with such bodies as the Office of Fair Trading and the Trading Standards organisation the Code aims to protect business consumers from a variety of professional incompetence and integrity issues.
The British Computer Society is a leading regulatory body for companies within the IT industry. As an accredited member RockIT agrees to abide by the BCS Code of Conduct which sets out the professional standards required as a condition of membership. RockIT also agrees to observe the provisions of the BCS Code of Good Practice, a framework outlining the standards of practice relating to the contemporary multifaceted demands found in IT.
RockIT is a Microsoft Certified Partner and Small Business Specialists, a high status only awarded to companies that demonstrate the ability to deliver complex Microsoft infrastructure and networking solutions. Microsoft recognises RockIT for its skills and expertise in providing high levels of customer satisfaction and customer service with Microsoft products and technology. To maintain this partnership RockIT continually educate and develop its technical employees and develop its products and service expertise through Microsoft’s Partner Learning.
RockIT has been selected for the Dell Partner Program. This program allows RockIT to resell Dell products and provides it with access to a variety of Dell resources such as the PartnerDirect Portal and pre- and post-sales technical support, thus enabling us to enhance our knowledge base to support its solutions and ensure that we offer our clients an unparalleled level of support.
Hardware, software, and service offerings are used to create the Internet solutions that make networks possible—providing easy access to information anywhere, at any time. RockIT is a Cisco Select Certified Partner specialized in SMB Solutions.
Systems designs, develops, and markets application delivery infrastructure solutions worldwide. It specializes in remote access and virtualization software. RockIT is a Silver level Solution Advisor Citrix partner.
VMware is the world’s leading provider of virtualization solutions for x86-based servers and desktops. Through a pioneering approach to virtualization, VMware technology works to separate the software from the underlying hardware. This allows a single computer to run multiple operating systems and applications, delivering significant improvements in efficiency, availability, flexibility and manageability. RockIT is a VMware VIP Enterprise Partner.
As a Symantec Registered Partner RockIT is fully authorised to resell Symantec security, storage and systems management solutions to help your business secure and manage its information. With a Symantec partner specialisation RockIT has proven expertise in Symantec products for small and medium businesses. RockIT has access to programs, resources and ‘Security Response’ to enable us to react quickly to intrusions and protect your business from the next generation of blended attacks and threats to your data.
RockIT has been awarded the Draytek Authorised dealer status. For over ten years, Draytek has been delivering a continuous stream of innovative wired and wireless networking products that deliver style, ease-of-use, value, performance, security, and reliability. This strategic partnership provides priority technical support and preferred pricing for RockIT’s clients, while the RockIT’s staff enjoys web-based training and certification offerings directly from the manufacturer.
RockIT is proud to be a premier business partner of LG with full accreditation and supply the largest range of LG communications in the UK. LG systems are considered the world’s number one manufacturer of business telephone systems and they have a large share of the world-wide telecoms market. LG have done this by taking the complexity out of communications, and making communications more effective. By eliminating obstacles that prevent people getting the information they need, RockIT and LG help you connect with the people to do business.
HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging & printing.
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Reducing IT Costs...
In 2011 we reduced our current clients IT costs by a staggering 79% in the first year.find out more »
Why use RockIT
Awarded the Top IT Company in Wales in 2010 we have helped thousands of companies gain peace of mind.find out more »
Award Winning IT Support
Our industry awards are testament to the hundreds of companies throughout South Wales that have profited from our unique IT support.
We haven’t lost a single client in all the years we have been trading.find out more »
Industry Leading Response Times...
RockIT are 15 times quicker to respond to support requests than the average industry response time.find out more »